My name is Ms. Smadar Acik, I am a 68 years old lady who worked most of her life in the hospitality industry working for the Hilton Hotel Chains and for the Airlines.
I am now retired and due to the pandemic, I had found myself in somewhat a financial predicament like many other people.
I reached out to NACA as I heard that they can help people who are finding themselves in difficulty to pay their current Mortgage. My situation was that I lost tenants while renting rooms in my house and therefore, rent money to pay for my Mortgage.
Today I received a phone call from one of your agents, Denise Gonzalez, who gave me the so much waited news that I was approved for a lower Mortgage.
Today was a day of celebration for me and it was thanks to the dedication of Denise who relentlessly worked on my file for weeks at a time.
Denise constantly followed up with the Mortgage Co. and made sure to update me on every move that we were approaching towards this day. I believe that her tenacity and her efficiency brought a fruitful outcome for me and for this, I would like to express my appreciation.
It is because of people like Ms. Gonzalez that NACA has a reputation of a reliable Organization: she is the reason that, when time will come, I will most certainly refer NACA to a friend for refinancing and will come myself for any financial transactions in the future.
Please convey to Ms. Gonzalez my appreciation for excellent customer assistance.
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